Clean the vehicle inside and out
Wash the exterior so existing scratches, chips, dents and paint imperfections are clearly visible during the pre-load inspection. Vacuum the interior and remove debris.
Document the condition
Photograph the vehicle from every angle (front, rear, both sides, roof, wheels, undercarriage if possible) in good lighting. Time-stamped phone photos are perfect. Photograph the odometer reading too.
Remove personal belongings
Auto-transport carriers are licensed for vehicles only — not household goods. Carriers' cargo insurance does not cover personal items, and overweight loads risk DOT penalties. Remove everything from the cabin, trunk and bed.
Manage the fuel level
Aim for about a quarter tank. Less fuel means lighter load (carriers calculate weight precisely); enough fuel to drive the vehicle on and off the trailer.
Disable alarms and toll transponders
An alarm that fires repeatedly during transit will drain the battery. Remove or shield toll transponders so they don't accumulate charges along the route.
Check for leaks
Carriers cannot legally transport vehicles with significant fluid leaks (oil, coolant, transmission fluid). Address known leaks before pickup or disclose them at booking.
Provide all keys
Hand the driver a complete set of keys including any wheel-lock key, fuel cap key or alarm fob.
Note pre-existing mechanical issues
If the battery is weak, the parking brake is sticky or the vehicle has any quirk the driver should know, mention it before loading.
Final review at pickup
Walk the vehicle with the driver, agree on the noted damage on the bill of lading and keep your signed copy.
Get expert help
Have questions or ready to ship? Call (865) 267-6089 or request a free quote.