Last updated: 2026
Elisandrova Co. ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it and the choices you have.
Information we collect
We collect information you provide when you request a quote or contact us — name, phone number, email address, vehicle information, pickup and delivery addresses, and any details you include in your message. We also collect basic technical information (IP address, browser type, pages visited) through standard website analytics.
How we use information
We use the information you provide to respond to inquiries, prepare quotes, coordinate vehicle shipments, communicate about your shipment and improve our services. We do not sell your personal information.
Sharing with carriers
To dispatch your vehicle shipment, we share necessary information (pickup/delivery addresses, vehicle details, contact info) with the carrier assigned to your load. Carriers are independent businesses contractually required to handle your information confidentially.
Cookies and analytics
Our website uses standard cookies for functionality and analytics. You can disable cookies in your browser settings.
Data security
We take reasonable measures to protect your information but no system is completely secure. Do not send sensitive financial information through unencrypted email.
Your choices
You may request a copy of the information we hold about you, ask us to correct it or ask us to delete it (subject to legal record-keeping requirements) by contacting [email protected].
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact
Questions about this policy? Email [email protected] or call (865) 267-6089.