Vehicle Shipping FAQs

In-state shipments typically deliver in 1–3 days. Regional moves (500–1,500 miles) take 3–7 days. Cross-country shipments take 7–14 days. Weather and federal hours-of-service rules can affect actual timing.

Open transport uses uncovered multi-car trailers — affordable and standard for everyday vehicles. Enclosed transport uses fully covered trailers to shield high-value, luxury, classic or exotic vehicles from weather and road debris.

Yes. Every carrier in our network maintains active cargo insurance. We verify coverage before dispatch and can provide a certificate of insurance on request.

Pricing depends on distance, vehicle size, transport type, vehicle condition and current carrier availability on your route. Call (865) 267-6089 for a real quote based on your specific shipment.

Deposit policy depends on the carrier and shipment type. Many shipments require no deposit until a carrier is dispatched. We're transparent about deposit terms before you book.

You'll receive a pickup window (typically 1–5 days) after booking. Once dispatched, the driver provides a more specific time. Delivery timing depends on distance, route and federal driving-hour rules.

An adult 18 or older must be present at both pickup and delivery to sign the bill of lading. You may designate someone else in writing if you can't be there.

Yes. It must be disclosed at booking — inoperable vehicles require a winch-equipped carrier and usually carry an additional fee.

Wash it, document its condition with photos, remove personal items, leave about a quarter tank of fuel, disable alarms, provide all keys and note any pre-existing mechanical issues. See our full preparation guide for details.

Auto-transport carriers are licensed to move vehicles only, not household goods. Carrier insurance does not cover personal belongings and overweight loads can result in DOT fines.

The bill of lading is the foundation of any claim. Note any new damage at delivery before signing. Then contact our team — we walk you through the claim process with the carrier's insurance.

Yes. Expedited service (a tighter pickup window) and guaranteed pickup on a specific date are available for an additional fee.

Through our national carrier network, we coordinate shipments to and from every state in the continental United States. We can also discuss Alaska and Hawaii options.

Our primary service area is the continental US. For international shipments we can refer you to a vetted international vehicle transport partner.

Call (865) 267-6089 or fill out the contact form on our website. You'll receive a quote based on your specific shipment details — no obligation.

Quotes are based on current market conditions and are typically valid for a few days. Significant changes (route, fuel prices, vehicle details) can affect pricing. We're upfront about any change before you book.

Yes. Motorcycles ship in enclosed trailers using soft-tie strapping systems and motorcycle-specific wheel chocks. See our motorcycle shipping page for details.

Yes. We support single-vehicle dealer transport, multi-car loads, auction pickups (Manheim, Adesa, Copart, IAA) and consolidated dealer logistics.

The driver will meet you at the closest practical and legal location — typically a wide retail parking lot a short distance from your home.

Yes, in markets that have terminals. Door-to-door is more common and usually more convenient. We'll recommend the right option based on your needs.

We vet every carrier for active operating authority, valid cargo insurance, safety record and on-time performance. Bad actors don't make it onto our dispatch list.

You'll get driver contact details and proactive updates. Real-time GPS tracking depends on the specific carrier.